Bajitaka's Privacy Policy

Bajitaka (bajitaka.ws) is one of Bangladesh's most trusted online gaming platforms. We place the highest importance on our users' privacy. This Privacy Policy explains how Bajitaka collects, stores, processes, and protects your personal information.

By accessing our platform or creating an account, you agree to this policy. This is a legally binding document, so please read it carefully. If you disagree with any part of this policy, we advise you not to use our services.

Bajitaka adheres to international data protection standards. We do not transfer your personal data to third parties without authorization under any circumstances. Our privacy policy is fully transparent and written in plain language so every user can easily understand it.

When you register and use our services on Bajitaka, we collect various types of information. The categories are detailed below:

Bajitaka collects your information in several ways. We are committed to keeping you informed about each of those methods:

• Provided directly: You provide information directly when completing the registration form, submitting KYC verification documents, or contacting our support team.
• Automatically: When you browse the Bajitaka website, our systems automatically record your IP address, device information, click patterns, and session data.
• Via Cookies: Our website uses various types of cookies to enhance your browsing experience and remember your preferences on return visits.
• From third parties: Relevant information may be verified through payment gateways, identity verification services, and fraud prevention agencies.

Bajitaka uses your information only for the following legitimate purposes. We never use your data unnecessarily or without authorization:

• Creating and managing your account, and verifying your identity.
• Processing all financial transactions, including deposits and withdrawals.
• Taking necessary steps to prevent money laundering and fraud.
• Meeting legal obligations and ensuring accountability to regulatory authorities.
• Delivering a personalized gaming experience and relevant bonus offers.
• Implementing responsible gaming policies and identifying signs of problem gambling.
• Resolving technical issues on the platform and improving service quality.
• Sending important updates, security alerts, and promotional messages.

Bajitaka never sells your personal information. Data may be shared with third parties only in the limited circumstances below and under strict contractual agreements:

• Service partners: Payment processors including bKash, Nagad, and Rocket. Only the information necessary to complete transactions is shared.
• Identity Verifier: As part of the KYC process, your name and ID details may be verified with a licensed identity verification agency.
• Law Enforcement: Data may be disclosed in compliance with the law upon a valid court order or legitimate government request.
• Game Providers: Limited data may be shared with licensed game providers for the operation of Live Casino and slot games.

Bajitaka uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on our site.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Bajitaka follows industry-leading technologies and practices to protect your data. Our security infrastructure is detailed below:

• 256-bit SSL Encryption: All data transmissions are encrypted using TLS 1.3, the same technology used in banking systems.
• Two-Factor Authentication (2FA): OTP verification is required every time you log in to your account.
• Continuous Monitoring: Our cybersecurity team monitors systems around the clock to detect suspicious activity in real time.
• Regular Security Audits: Regular penetration testing and vulnerability scanning are conducted by independent third parties.
• Data Backup: All data is stored in encrypted offsite backups to ensure it can be recovered under any circumstances.
• Staff Training: All our staff undergo regular data protection training and are bound by strict confidentiality agreements.

Bajitaka does not retain your data for longer than necessary. The retention periods for different types of data are outlined below:

• Account Information: For the duration of active account use and up to 5 years after closure — as required by legal obligations.
• Financial Transaction Records: A minimum of 7 years, in compliance with international anti-money laundering regulations.
• KYC Documents: Up to 5 years after account closure, in accordance with regulatory requirements.
• Gaming Logs & Activity: Up to 3 years for dispute resolution and responsible gaming purposes.
• Marketing preferences: Until you cancel your subscription or your account is closed.
• Support conversations: For quality control purposes, for up to 2 years from the date of last contact.

As a Bajitaka user, you have clear rights over your personal data. Contact us at any time to exercise these rights:

Bajitaka is strictly prohibited for anyone under the age of 18. Age verification is mandatory during registration, and age is confirmed through our KYC process.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using our platform, please contact us immediately at support@bajitaka.ws.

Bajitaka reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• We will send advance notice to your registered email address.
• We will display a notice on the website homepage.
• We will give at least 7 days' notice before any changes take effect.
• The date of the most recent update will be noted at the top of this page.

Continued use of our platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated data protection team:

We take every complaint seriously and do our best to resolve it as quickly as possible. Protecting your privacy is Bajitaka's top priority.